Welcome to
SmartCo Future Health
Working. Together.
We take a truly holistic approach to digital. From readiness programmes and governance support through to full transformation, data strategy, technology enablement, and end-to-end workstream delivery, we provide seamless support at every stage of your journey.
Strategic Advisory
We help leadership teams define clear and practical digital strategies that align technology investment with organisational priorities and evolving models of care.
Our advisory work includes digital strategy development, technology roadmaps, investment planning and independent strategic guidance to support confident decision-making.
Our service offerings include:
Strategy and Innovation: Helping clients shape direction, priorities and future‑focused change
Readiness and Assessment: Understanding current state, risks and capability to deliver
Financial and Commercial: Supporting robust business cases, investment decisions and commercial models
Project and Programme Delivery
We support organisations to successfully deliver complex digital and technology programmes.
We provide programme leadership, project delivery expertise and specialist support to ensure initiatives are implemented effectively, with strong governance, stakeholder engagement and measurable outcomes.
Our service offerings include:
Project and Programme Delivery: From staff augmentation to fully outsourced or milestone‑based delivery
Planning and Governance: Setting up strong structures, controls and decision‑making
Intervention and Remediation: Stepping in to stabilise, recover or reset challenged work
Digital Optimisation and Improvement
Digital transformation continues beyond implementation.
We help organisations maximise the value of existing digital investments by improving system performance, strengthening user adoption and enhancing digital services through continuous improvement and optimisation.
Our service offerings include:
Training and Adoption: Building capability and embedding change
Benefits Realisation: Ensuring outcomes are measured and delivered
Productivity: Improving ways of working, efficiency and value
Where We Bring Our Expertise
Our expertise spans the core components of modern digital healthcare environments, supporting organisations to build resilient, integrated and future-ready digital services.
Digitally Enabled Healthcare Estates
Supporting healthcare organisations to develop digitally enabled environments where infrastructure, facilities and technology are aligned to support modern clinical services and operational resilience.
Healthcare Applications
Advising on and supporting the implementation and optimisation of clinical and operational applications that underpin healthcare delivery.
Technology Services
Strengthening the technology foundations that support healthcare systems, including technology strategy, service design, governance, and operational improvement.
James Hawkins
Chief Digital and Information Officer
Will Monaghan
Group Chief Digital Information Officer
John Paul Birch
EPR Manager
Miriam Jepson
Deputy Head of Digital Transformation
Mike Emery
Chief Digital and Innovation Officer
Zharain Bawa
Product DirectorLatest Insights
Explore our latest insights and resources on healthcare trends, best practices and industry news. Stay ahead of the curve with our expert analysis and thought leadership.
Welcome to Paul Manvell
We’re delighted to welcome Paul Manvell to SCFH as Partner. With extensive experience in healthcare transformation and digital estates, Paul brings deep expertise and a passion for using technology to improve outcomes for patients, staff and communities. We caught up with Paul to learn more about what drew him to SCFH, the trends transforming shaping the future of digital health, and what continues to inspire him both professionally and personally. What excites you most about joining SCFH? What stands out to me most is the people, the energy and the sense of purpose that runs through the business. SCFH has built an exceptional team of talented individuals who are deeply committed to making a difference. The opportunity to work alongside such experienced colleagues, contribute to exciting and meaningful projects and support forward-thinking clients across healthcare is incredibly motivating. In your view, what differentiates SCFH in the market? Without question, it’s our people and our culture. SCFH combines deep sector expertise with a genuine commitment to delivering outcomes that matter. There is a shared determination to go above and beyond for our clients because everyone understands that the work we do ultimately contributes to better patient care. That sense of purpose, combined with a highly collaborative and supportive culture, is what truly sets SCFH apart. What’s one thing you’d like to challenge in the digital health industry? The pace of digital adoption. Healthcare often moves more slowly than it needs to, despite the enormous opportunities that technology presents. During COVID-19, we saw what was possible when urgency aligned with ambition. New digital tools and ways of working were adopted at unprecedented speed. While not every decision was perfect, that period demonstrated that healthcare systems can move quickly when there is a clear focus on improving care. There is a huge opportunity to apply those lessons more consistently across the industry. Which innovations are you watching most closely right now? As my focus at SCFH will be supporting our Digital Estates practice, I’m particularly interested in the technologies that are enabling the NHS Intelligent Hospital vision. The concept of a fully connected healthcare estate, where buildings, infrastructure and clinical systems work together to enhance experiences for patients, staff and visitors, is incredibly exciting. Technologies such as IoT sensors, digital twins, intelligent energy systems and AI-powered building management platforms have the potential to transform healthcare environments, making them smarter, more efficient and more responsive. Where do you see the biggest opportunities for innovation in digital health? Many of the areas SCFH is working in today will play a central role in transforming how the NHS delivers care over the coming years. Genomic sequencing, smart estates, wearable devices integrated with health records, AI-driven diagnostics and advanced robotics all have the potential to transform how care is delivered. What excites me most is the convergence of these technologies and the opportunity to create more personalised, predictive and efficient healthcare systems. What’s one piece of advice that has stayed with you throughout your career? Give everyone in your organisation a voice. Great ideas can come from anywhere, and creating an environment where people feel heard leads to better decisions, stronger teams and more innovative outcomes. Outside of work, what are you enjoying at the moment? I’m currently focused on rebuilding my health and fitness after recovering from a serious illness. Last week, I completed my first Parkrun since my illness, which felt like a significant milestone. I’ve also developed a growing interest in nutrition and gut health, and I’ve been making changes to my diet to support my long-term wellbeing. That journey has given me a renewed appreciation for health, resilience and the importance of continuous improvement, both personally and professionally. We’re thrilled to have Paul on board and look forward to the experience, insight and energy he brings to our work with clients across the health sector. Welcome to the team, Paul.
Hannah Granshaw
14 May 2026
Taking Action this Mental Health Awareness Week
At SCFH, we pride ourselves on being a people-first business. Mental Health Awareness Week is a reminder that this is not just something we say, it's something we all need to actively live. And while it sounds like a cliché, it's true. A happy, supported workforce is a productive one. In healthcare, that matters even more. The NHS focus on prevention over cure applies just as much to mental health as it does to physical health. In fast-paced digital environments, where people are constantly connected, it can be easy to overlook the importance of switching off, checking in and creating space to recharge. We're proud of the culture we've built at SCFH, and our awards reflect that. But culture is not defined by recognition alone, it's shaped by everyday actions. Take action for yourself Good mental health is built on small, consistent actions. For me, it's getting outside, exercising and stepping away from the noise. That reset makes a huge difference. For everyone, it will look different. It might be sleep, taking breaks, connecting with others or simply checking in with how you are feeling. Whether it’s stepping away from your screen, taking a short walk or creating space to properly switch off, small actions can make a real difference. Find what works for you and make it part of your routine. For a few quick ideas to help reset and recharge during the working day, our Take a Moment Guide includes simple, practical actions that can help support wellbeing, even on busy days. You can view the guide here: Take a Moment Take action for someone else We spend a huge amount of our lives at work, so it has to be a place that supports good mental health. Are we creating an environment where people feel safe to speak up? Do we know the difference between healthy challenge and too much pressure? Do we listen when someone says they are struggling? Sometimes action is simple. Check in properly. Listen carefully. Give people space when they need it. That is how supportive cultures are built. Take action for all of us Awareness and advocacy matter, but they're only part of the picture. We all have a role in educating ourselves, reducing stigma and creating the right environment. Small actions, repeated by many people, create real change. Bringing people together like this really matters. Being in the same room, having proper conversations, sharing ideas and checking in with each other can make a real difference to wellbeing. Connection matters, especially in modern working environments where so much communication happens through screens. Those conversations over lunch, the informal check-ins and the time spent together all help build a stronger, more supportive environment. Every action counts This week is a reminder that every action counts. Whether it's looking after yourself, supporting someone else or simply starting a conversation, small actions can have a lasting impact. This week, take one action. Check in with a colleague. Take a proper break. Go for a walk. Start a conversation. At SCFH, we're committed to continuing to build an environment where people feel supported, valued and able to thrive. About Adam Adam Libbey is the COO and an experienced people and change practitioner whose career spans the Army, Big 4 consulting, and a growing advisory environment. Across these settings, he has developed a strong understanding of how people respond to challenge, how organisations adapt and how culture can enable or block transformation. He brings a calm, practical and people‑centred approach to helping teams navigate change and deliver meaningful progress. SCFH. A modern approach to health consulting. We combine strategic advisory with hands-on delivery, across data, digital and technology, helping health, life sciences and public sector organsisations improve outcomes, productivity and long-term value. Our diverse team brings together deep industry expertise, innovative thinking and a shared commitment to delivering outstanding results for our partners.
Adam Libbey
11 May 2026
GCA Digital Outcomes and Specialists 7 (DOS 7)
We’re proud to share another important milestone for SCFH, having been named as a supplier on Government Commercial Agency’s (GCA) Digital Outcomes and Specialists 7 (DOS 7) Framework. This latest achievement strengthens our position as a trusted strategic consulting partner to and for the NHS, ensuring our customers can continue to procure our services compliantly and with confidence. A step forward for procurement Government Commercial Agency (GCA) is the UK’s central commercial and procurement organisation, connecting public and private sectors to achieve the best outcomes for the UK and its citizens. GCA uses its commercial expertise to create a simpler procurement experience that redirects valuable resources into essential public services – creating value for the nation. DOS7 marks a significant evolution in GCA’s procurement landscape, bringing together the previous DOS6 and Digital Specialists and Programmes (DSP) frameworks into one streamlined agreement. By combining project-based outcomes, larger-scale delivery partnerships, and specialist resource requirements under a single framework, DOS 7 creates a simpler and more efficient route to market for buyers. This reduces the complexity organisations previously faced when navigating separate agreements, making procurement faster, clearer and more accessible. Strengthening our impact Being appointed to DOS 7 reinforces our ability to support the NHS and public sector organisations in designing, building and improving digital, data and technology services that deliver meaningful outcomes. What this means in practice The DOS7 framework provides a compliant and efficient route for public sector organisations to access specialist digital support, whether delivering defined projects, enabling transformation programmes, or bringing in targeted expertise. SCFH has been awarded a place across all three lots: Lot 1 – Digital Outcomes: Delivery of defined digital services and outcomes Lot 2 – Capability and Delivery Partners: Long-term, multi-disciplinary transformation support Lot 3 – Digital Specialists: Flexible access to individual experts Our focus remains clear As we build on this momentum, our focus remains clear: Continuing to invest in the right capabilities, people and partnerships Recognising the importance of frameworks that enable compliant NHS procurement Making it easier for NHS organisations to access specialist support Delivering impactful digital, data and technology outcomes Looking ahead This appointment reflects SCFH’s growing role in supporting the NHS and wider public sector organisations to deliver modern, user-centred services. It also reinforces our commitment to working in line with government standards and best practice across delivery, design and technology. We’re excited to build on this momentum, deepen trusted partnerships, and continue supporting NHS organisations to deliver meaningful change. Notes to Editor GCA is an executive agency of the Cabinet Office, supporting the public sector to achieve maximum commercial value when procuring common goods and services. To find out more about GCA, visit www.gca.gov.uk Follow us on X: @gov_procurement Follow us on LinkedIn
Hannah Granshaw
16 April 2026