SCFH wasn’t built to be big. It was built to be better, more personal, more attentive and more connected to the people doing the work.
Welcome to
SmartCo Future Health
Working. Together.
We take a truly holistic approach to digital. From readiness programmes and governance support through to full transformation, data strategy, technology enablement, and end-to-end workstream delivery, we provide seamless support at every stage of your journey.
Getting you ready
Strategic Advisory
We help leadership teams define clear and practical digital strategies that align technology investment with organisational priorities and evolving models of care.
Our advisory work includes digital strategy development, technology roadmaps, investment planning and independent strategic guidance to support confident decision-making.
Our service offerings include:
Strategy and Innovation: Helping clients shape direction, priorities and future‑focused change
Readiness and Assessment: Understanding current state, risks and capability to deliver
Financial and Commercial: Supporting robust business cases, investment decisions and commercial models
Getting it done
Project and Programme Delivery
We support organisations to successfully deliver complex digital and technology programmes.
We provide programme leadership, project delivery expertise and specialist support to ensure initiatives are implemented effectively, with strong governance, stakeholder engagement and measurable outcomes.
Our service offerings include:
Project and Programme Delivery: From staff augmentation to fully outsourced or milestone‑based delivery
Planning and Governance: Setting up strong structures, controls and decision‑making
Intervention and Remediation: Stepping in to stabilise, recover or reset challenged work
Getting the value
Digital Optimisation and Improvement
Digital transformation continues beyond implementation.
We help organisations maximise the value of existing digital investments by improving system performance, strengthening user adoption and enhancing digital services through continuous improvement and optimisation.
Our service offerings include:
Training and Adoption: Building capability and embedding change
Benefits Realisation: Ensuring outcomes are measured and delivered
Productivity: Improving ways of working, efficiency and value
Where We Bring Our Expertise
Our expertise spans the core components of modern digital healthcare environments, supporting organisations to build resilient, integrated and future-ready digital services.
Digitally Enabled Healthcare Estates
Supporting healthcare organisations to develop digitally enabled environments where infrastructure, facilities and technology are aligned to support modern clinical services and operational resilience.
Healthcare Applications
Advising on and supporting the implementation and optimisation of clinical and operational applications that underpin healthcare delivery.
Technology Services
Strengthening the technology foundations that support healthcare systems, including technology strategy, service design, governance, and operational improvement.
James Hawkins
Chief Digital and Information OfficerWill Monaghan
Group Chief Digital Information OfficerJohn Paul Birch
EPR ManagerMiriam Jepson
Deputy Head of Digital TransformationMike Emery
Chief Digital and Innovation OfficerZharain Bawa
Product DirectorLatest Insights
Explore our latest insights and resources on healthcare trends, best practices and industry news. Stay ahead of the curve with our expert analysis and thought leadership.
NewsTeam
Welcome to Harry Shires
We're really pleased to welcome Harry Squires to SCFH as our new Junior Analyst.Harry will be supporting our recruitment and resourcing activities while working towards his Level 3 Recruiter apprenticeship.We caught up with Harry to learn more about his new role, what he’s looking forward to and life outside work.Can you tell us a little about yourself?I've recently joined SCFH as a Junior Analyst, and I'm at the beginning of my career. I'm looking forward to developing new skills, gaining experience and learning more about the work SCFH does to support the NHS.What attracted you to joining SCFH?I've always enjoyed meeting new people, so I was keen to find a role where I could build relationships while learning on the job. I was also interested in the variety of work SCFH does with different hospitals and the opportunity to be part of that.What will your role as Junior Analyst involve, and what are you most looking forward to?I'll be supporting the recruitment and resourcing team, helping to track associate availability and match people to upcoming projects. I'll also be involved in the early stages of developing proposals.I'm particularly looking forward to getting to know our associates, understanding their different areas of expertise and learning more about the projects they're involved in.You'll be completing a Level 3 Recruiter apprenticeship alongside your role. What are you hoping to learn?I'm hoping to build my confidence, particularly when speaking to people over the phone, and develop my communication skills. I'd also like to learn how to ask the right questions to understand people's experience, skills and what they're looking for in their next role.What are you most looking forward to about being part of the SCFH team?Everyone has been really welcoming so far, which has made settling in much easier. I'm looking forward to getting to know the team better, learning from their experience and gradually taking on more responsibility as I find my feet.Looking ahead, what would you like to achieve over the next year?I'd like to build my knowledge and confidence so I can take on more responsibility and work more independently. One thing I'd really like to do is help develop a proposal and then see that project progress into delivery. It would be great to see how my work contributes to the bigger picture.And finally, what do you enjoy doing outside work?Outside of work, I enjoy watching football and boxing, keeping active and spending time with my friends and family.We’re looking forward to seeing Harry grow and develop in his role and wish him every success as he begins his journey with SCFH.
Hannah Granshaw
9 November 2026
Blog
Social Value in Action: How SCFH is Preparing for 2027
From January 2027, a new Social Value Model will apply to relevant central government procurements, placing greater emphasis on creating good jobs, developing skills and supporting communities across the UK.Introduced through Procurement Policy Note (PPN) 026, the model reinforces an important principle: public investment should deliver benefits that extend beyond the services being purchased.At SCFH, this approach aligns closely with our existing commitments. For us, social value isn't simply about meeting procurement requirements. It's about creating meaningful opportunities for people, supporting the communities we work with and making a positive, lasting impact.Building on Our Commitments for the Social Value Model 2027Social value is already an important part of how we operate at SCFH, from the way we recruit and develop our people to how we support inclusion, wellbeing and wider community initiatives.One example is our New Futures Programme, which is designed to create opportunities for individuals who may face barriers to entering consulting, healthcare or digital transformation.Through work experience, mentoring and professional development, our aim is to help people gain the skills, confidence and experience needed to build meaningful careers.We're also committed to supporting the Armed Forces community. As a signatory to the Armed Forces Covenant, we recognise the valuable skills and experience that veterans, reservists and military families can bring to the workplace, and the importance of supporting their transition into civilian employment.Alongside these initiatives, we continue to invest in an inclusive and supportive working environment, with a focus on flexible working, wellbeing, professional development and ensuring that people from different backgrounds have opportunities to succeed.These commitments reflect our belief that creating a positive working culture and investing in people are fundamental to building a responsible and sustainable business.Turning Commitments into Measurable OutcomesOne of the key priorities of the new Social Value Model is ensuring that commitments are meaningful, achievable and supported by evidence.For organisations working across the public sector, this means moving beyond statements of intent and demonstrating the difference their activities are making.At SCFH, we're strengthening how we capture, measure and report our social value contributions, including:Employment opportunities, apprenticeships and career developmentSkills development, mentoring and work experienceInclusion, wellbeing and workforce supportPartnerships with SMEs and local communitiesEnvironmental responsibility and sustainable outcomesImportantly, we recognise that social value should be relevant to the organisations and communities we support. Rather than taking a one-size-fits-all approach, our focus is on making commitments that reflect local needs and can be delivered and measured effectively.Looking Ahead to 2027PPN 026 applies to relevant central government procurements commencing on or after 1 January 2027. While it does not automatically apply to all NHS or wider public-sector procurement, it signals a continued emphasis on the wider benefits suppliers can deliver.For SCFH, preparing for these changes is about building on the work already underway, strengthening our approach to measuring outcomes and ensuring social value remains embedded in how we operate and deliver for our clients.Ultimately, our ambition goes beyond meeting procurement expectations. We want to continue building a business that creates opportunities, supports communities and delivers lasting benefits alongside the work we do to improve healthcare.Find out more: Our approach to Social ValueSources: Cabinet Office – PPN 026: The Social Value Model
Adam Libbey
3 November 2026
Blog
Awarded ISO 42001 certification
SCFH has achieved BS EN ISO 42001:2023 certification, the international standard for Artificial Intelligence Management Systems (AIMS), marking another important milestone in our commitment to quality, governance and responsible innovation.As artificial intelligence becomes increasingly embedded in healthcare, the opportunities to improve services, support clinical teams and enhance patient outcomes are significant. But realising that potential requires more than technology alone. It demands clear accountability, effective risk management and an approach that puts people first.ISO 42001 provides an internationally recognised framework for organisations to establish, implement, maintain and continually improve how they manage AI.Building trust in AIFor healthcare organisations, trust is fundamental. As AI becomes more widely adopted, patients, clinicians and healthcare leaders need confidence that technology is being used appropriately, with clear safeguards and effective oversight.Our certification reflects SCFH's commitment to these principles and provides a recognised framework for managing AI-related risks and responsibilities.The certification reinforces our focus on:Responsible AI: Supporting the ethical and considered use of AI, with appropriate human oversight.Risk management: Identifying and managing risks associated with AI.Accountability and transparency: Establishing clear responsibilities and decision-making processes.Continuous improvement: Evolving our approach as technology and expectations develop.Supporting responsible innovation in healthcareAt SCFH, we work alongside healthcare organisations to turn digital and technological ambition into practical, sustainable improvements.Our ISO 42001 certification covers an Artificial Intelligence Management System with a stated scope encompassing our strategic advisory, programme delivery, digital optimisation and technology services.As AI continues to develop, this provides an important foundation for supporting healthcare organisations in navigating new opportunities and challenges, while maintaining a clear focus on delivering meaningful outcomes.Building on our existing ISO 9001, ISO 14001 and ISO 27001 achievements, this latest certification further strengthens our commitment to quality, environmental responsibility, information security and robust governance across our work.A huge thank you to everyone involved in achieving this certification. It's a reflection of the hard work, collaboration and commitment of our team, and another important step in continuing to build a business that our clients and colleagues can have confidence in.
Hannah Granshaw
21 October 2026