SCFH wasn’t built to be big. It was built to be better, more personal, more attentive and more connected to the people doing the work.
Welcome to
SmartCo Future Health
Working. Together.
We take a truly holistic approach to digital. From readiness programmes and governance support through to full transformation, data strategy, technology enablement, and end-to-end workstream delivery, we provide seamless support at every stage of your journey.
Getting you ready
Strategic Advisory
We help leadership teams define clear and practical digital strategies that align technology investment with organisational priorities and evolving models of care.
Our advisory work includes digital strategy development, technology roadmaps, investment planning and independent strategic guidance to support confident decision-making.
Our service offerings include:
Strategy and Innovation: Helping clients shape direction, priorities and future‑focused change
Readiness and Assessment: Understanding current state, risks and capability to deliver
Financial and Commercial: Supporting robust business cases, investment decisions and commercial models
Getting it done
Project and Programme Delivery
We support organisations to successfully deliver complex digital and technology programmes.
We provide programme leadership, project delivery expertise and specialist support to ensure initiatives are implemented effectively, with strong governance, stakeholder engagement and measurable outcomes.
Our service offerings include:
Project and Programme Delivery: From staff augmentation to fully outsourced or milestone‑based delivery
Planning and Governance: Setting up strong structures, controls and decision‑making
Intervention and Remediation: Stepping in to stabilise, recover or reset challenged work
Getting the value
Digital Optimisation and Improvement
Digital transformation continues beyond implementation.
We help organisations maximise the value of existing digital investments by improving system performance, strengthening user adoption and enhancing digital services through continuous improvement and optimisation.
Our service offerings include:
Training and Adoption: Building capability and embedding change
Benefits Realisation: Ensuring outcomes are measured and delivered
Productivity: Improving ways of working, efficiency and value
Where We Bring Our Expertise
Our expertise spans the core components of modern digital healthcare environments, supporting organisations to build resilient, integrated and future-ready digital services.
Digitally Enabled Healthcare Estates
Supporting healthcare organisations to develop digitally enabled environments where infrastructure, facilities and technology are aligned to support modern clinical services and operational resilience.
Healthcare Applications
Advising on and supporting the implementation and optimisation of clinical and operational applications that underpin healthcare delivery.
Technology Services
Strengthening the technology foundations that support healthcare systems, including technology strategy, service design, governance, and operational improvement.
James Hawkins
Chief Digital and Information OfficerWill Monaghan
Group Chief Digital Information OfficerJohn Paul Birch
EPR ManagerMiriam Jepson
Deputy Head of Digital TransformationMike Emery
Chief Digital and Innovation OfficerZharain Bawa
Product DirectorLatest Insights
Explore our latest insights and resources on healthcare trends, best practices and industry news. Stay ahead of the curve with our expert analysis and thought leadership.
Blog
Digital Healthcare Estates: Driving Sustainability
Creating sustainable healthcare estates is becoming increasingly important as healthcare organisations face ageing infrastructure, rising demand and ambitious carbon reduction targets. Digital technology offers opportunities to improve building performance, reduce environmental impact and make better use of resources. But how do we turn these opportunities into meaningful, measurable change?This was the focus of my presentation, "Smarter Estates, Sustainable Care: Driving Sustainability through Digital Estates," at the recent Sustainability in Healthcare Summit 2026 in Dublin.One of my key messages was that technology alone isn't the answer. It's how we connect buildings, data and people that determines whether we deliver lasting improvements.You Can't Improve What You Can't SeeOne of the biggest challenges facing healthcare estates is understanding how buildings are actually performing.Many organisations manage complex estates across multiple sites, with limited visibility of energy consumption, asset condition and space utilisation. Without reliable data, it's difficult to identify inefficiencies, prioritise investment or demonstrate progress against sustainability targets.Smart metering, sensors and connected building management systems can provide a clearer picture of how healthcare environments operate, helping organisations move from reactive management towards more informed, proactive decision-making.The opportunity isn't simply to collect more data, but to use the right information to drive meaningful improvements.Creating More Sustainable Healthcare EstatesWhile new hospital developments often attract attention, much of the progress towards near-term sustainability targets will need to come from the buildings we already have.During my presentation, I explored several areas where digital technology can make a difference:Smarter energy management: Using building management systems and AI to optimise energy consumption across buildings of different ages.Better use of space and assets: Understanding how facilities and equipment are used to improve utilisation and avoid unnecessary investment.Predictive maintenance: Moving from reactive repairs towards condition-based maintenance that improves reliability and extends asset life.Climate resilience: Using data to identify risks such as flooding and extreme heat, helping organisations protect critical infrastructure.These opportunities extend beyond acute hospitals to community, mental health and primary care facilities, where digital infrastructure and data maturity can be less developed.Building Digital into New Healthcare DevelopmentsNew healthcare developments offer a different opportunity: embedding digital capabilities from the outset rather than retrofitting them later.Drawing on experience from major hospital programmes, including the NHS New Hospital Programme, I've seen the importance of integrating digital thinking into the earliest stages of planning and design.Standardised infrastructure, connected building systems and effective information handover into facilities management can help create healthcare environments that operate more intelligently throughout their lifecycle.As technology evolves, buildings must also be adaptable enough to accommodate future innovations, from additional sensors and automation to AI-enabled operations.The objective is to create buildings that aren't just smart on day one, but remain efficient and adaptable for years to come.Technology Is Only Part of the SolutionOne of the most important messages from my presentation was that lasting change depends on people, skills and ways of working.As healthcare estates become increasingly connected, estates, digital, clinical and operational teams need to work more closely together.This requires new capabilities, combining traditional estates expertise with skills in data, connected systems, cybersecurity and information management.It also means protecting investment beyond implementation. Ongoing maintenance, system development and workforce training are essential if digital improvements are to deliver long-term value.Ultimately, success shouldn't be measured by how much technology we introduce, but by what it helps us achieve.Are we reducing energy consumption and operating costs? Making better use of buildings and assets? Creating better environments for patients and staff?Establishing clear objectives and measurable outcomes from the outset is essential to understanding the environmental, operational and financial value of digital investment.At SCFH, this approach is central to our Digitally Enabled Healthcare Estates practice, connecting digital strategy, technology and infrastructure with the practical needs of healthcare organisations.Connected Buildings. Connected Data. Connected Teams.The Sustainability in Healthcare Summit provided an opportunity to explore how the sector can turn shared sustainability ambitions into practical action.For me, the message is clear: we already have many of the technologies and capabilities needed to make healthcare estates more sustainable.The challenge is bringing them together in a way that delivers lasting value.That's how we move towards smarter estates and more sustainable care.About AndyAndy is an experienced Digital Strategist, Enterprise Architect and Technology Lead with over 20 years of experience across health and social care sector. He specialises in defining future-state technology visions, developing strategic roadmaps and delivering large-scale enterprise solutions across national and international organisations. This has included major digital transformation initiatives and several international new hospital programmes, most recently contributing to the NHS New Hospital Programme, where the focus is on embedding digital at the heart of future healthcare and operational delivery.About SCFH. A modern approach to health consultingWe combine strategic advisory with hands-on delivery, across data, digital and technology, helping health, life sciences and public sector organsisations improve outcomes, productivity and long-term value. Our diverse team brings together deep industry expertise, innovative thinking and a shared commitment to delivering outstanding results for our partners.
Andy Brett
12 November 2026
News
Coral Brett Joins NHS AI Ambassador Network
We’re pleased to share that Coral Brett, Senior Consultant at SCFH, has joined the NHS AI Ambassador Network, bringing her experience of delivering AI and Microsoft technology solutions across NHS organisations to a wider conversation about responsible AI adoption.For NHS leaders, the challenge is no longer simply understanding what AI can do. It's identifying where it can make a meaningful difference, ensuring it is introduced safely and turning investment into lasting improvements for staff and patients.The NHS AI Ambassador Network brings together healthcare professionals to share practical experience, develop AI capability and support responsible, inclusive adoption across health and care. Led by the joint NHS England and Department of Health and Social Care AI policy team, with support from NHS Horizons, the network provides opportunities to connect national thinking with the realities of implementation.Connecting AI innovation with practical NHS deliveryAs part of SCFH's Technology Services practice, Coral brings experience of delivering AI programmes across diagnostics, Microsoft 365, Copilot and Power Platform within NHS organisations.Her work focuses on helping teams make better use of technology, from improving everyday processes and reducing administrative pressures to supporting the successful adoption of new digital solutions.Through her involvement in the network, Coral will be able to bring insights from national discussions into our client work, while contributing practical delivery experience to conversations about how AI can be introduced effectively across the NHS.Supporting safe and responsible AI adoptionOn 11th November, Coral will attend the network's inaugural conference, exploring AI applications in women's health, diagnostics and screening, alongside the governance, evidence and assurance needed to scale AI safely.Her involvement also complements SCFH's commitment to responsible innovation, including our ISO 42001 certification for AI management systems.At SCFH, we believe successful AI adoption requires more than the technology itself. It means identifying the right opportunities, addressing governance and data readiness, and supporting people through changes to how they work.Sharing practical insightsOver the coming weeks, Coral will share insights from the network alongside examples of how Microsoft technology can help NHS organisations address everyday challenges.From low-code tools supporting major digital go-lives to automation that reduces administrative burden, the focus will be on practical improvements that make a difference to NHS teams.We look forward to sharing Coral's perspectives and continuing to support our clients in making informed, confident decisions about AI and digital technology.
Hannah Granshaw
11 November 2026
NewsTeam
Welcome to Harry Shires
We're really pleased to welcome Harry Squires to SCFH as our new Junior Analyst.Harry will be supporting our recruitment and resourcing activities while working towards his Level 3 Recruiter apprenticeship.We caught up with Harry to learn more about his new role, what he’s looking forward to and life outside work.Can you tell us a little about yourself?I've recently joined SCFH as a Junior Analyst, and I'm at the beginning of my career. I'm looking forward to developing new skills, gaining experience and learning more about the work SCFH does to support the NHS.What attracted you to joining SCFH?I've always enjoyed meeting new people, so I was keen to find a role where I could build relationships while learning on the job. I was also interested in the variety of work SCFH does with different hospitals and the opportunity to be part of that.What will your role as Junior Analyst involve, and what are you most looking forward to?I'll be supporting the recruitment and resourcing team, helping to track associate availability and match people to upcoming projects. I'll also be involved in the early stages of developing proposals.I'm particularly looking forward to getting to know our associates, understanding their different areas of expertise and learning more about the projects they're involved in.You'll be completing a Level 3 Recruiter apprenticeship alongside your role. What are you hoping to learn?I'm hoping to build my confidence, particularly when speaking to people over the phone, and develop my communication skills. I'd also like to learn how to ask the right questions to understand people's experience, skills and what they're looking for in their next role.What are you most looking forward to about being part of the SCFH team?Everyone has been really welcoming so far, which has made settling in much easier. I'm looking forward to getting to know the team better, learning from their experience and gradually taking on more responsibility as I find my feet.Looking ahead, what would you like to achieve over the next year?I'd like to build my knowledge and confidence so I can take on more responsibility and work more independently. One thing I'd really like to do is help develop a proposal and then see that project progress into delivery. It would be great to see how my work contributes to the bigger picture.And finally, what do you enjoy doing outside work?Outside of work, I enjoy watching football and boxing, keeping active and spending time with my friends and family.We’re looking forward to seeing Harry grow and develop in his role and wish him every success as he begins his journey with SCFH.
Hannah Granshaw
9 November 2026