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SmartCo Future Health

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SCFH wasn’t built to be big. It was built to be better, more personal, more attentive and more connected to the people doing the work.

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Working. Together.

We take a truly holistic approach to digital. From readiness programmes and governance support through to full transformation, data strategy, technology enablement, and end-to-end workstream delivery, we provide seamless support at every stage of your journey.

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Getting you ready

Strategic Advisory

We help leadership teams define clear and practical digital strategies that align technology investment with organisational priorities and evolving models of care.

Our advisory work includes digital strategy development, technology roadmaps, investment planning and independent strategic guidance to support confident decision-making.

Our service offerings include:

Strategy and Innovation: Helping clients shape direction, priorities and future‑focused change

Readiness and Assessment: Understanding current state, risks and capability to deliver

Financial and Commercial: Supporting robust business cases, investment decisions and commercial models

Getting it done

Project and Programme Delivery

We support organisations to successfully deliver complex digital and technology programmes.

We provide programme leadership, project delivery expertise and specialist support to ensure initiatives are implemented effectively, with strong governance, stakeholder engagement and measurable outcomes.

Our service offerings include:

Project and Programme Delivery: From staff augmentation to fully outsourced or milestone‑based delivery

Planning and Governance: Setting up strong structures, controls and decision‑making

Intervention and Remediation: Stepping in to stabilise, recover or reset challenged work

Getting the value

Digital Optimisation and Improvement

Digital transformation continues beyond implementation.

We help organisations maximise the value of existing digital investments by improving system performance, strengthening user adoption and enhancing digital services through continuous improvement and optimisation.

Our service offerings include:

Training and Adoption: Building capability and embedding change

Benefits Realisation: Ensuring outcomes are measured and delivered

Productivity: Improving ways of working, efficiency and value

Where We Bring Our Expertise

Our expertise spans the core components of modern digital healthcare environments, supporting organisations to build resilient, integrated and future-ready digital services.

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Digitally Enabled Healthcare Estates

Supporting healthcare organisations to develop digitally enabled environments where infrastructure, facilities and technology are aligned to support modern clinical services and operational resilience.

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Healthcare Applications

Advising on and supporting the implementation and optimisation of clinical and operational applications that underpin healthcare delivery.

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Technology Services

Strengthening the technology foundations that support healthcare systems, including technology strategy, service design, governance, and operational improvement.

SCFH worked seamlessly with our staff as ‘one team’ to support our EPR procurement and readiness, helping us negotiate and finalise our Nervecentre contract on schedule. Their expertise was invaluable in preparing us for EPR implementation.

Testimonials James Hawkins Icon

James Hawkins

Chief Digital and Information Officer

SCFH played a key role in setting up the Digital Design Collaborative, providing guidance that helped align efforts across the East Midlands Acute Provider network. Their personalised approach and access to top talent made a real difference in achieving our goals.

Testimonials Will Monaghan Icon

Will Monaghan

Group Chief Digital Information Officer

SCFH has delivered high-quality projects for our Trust over the years, bringing credible resources and valuable experience. Their insights and alternative perspectives often exceed expectations and make working with them straightforward and effective.

Testimonials John Paul Birch Icon

John Paul Birch

EPR Manager

SCFH’s clear and timely data migration strategy enabled us to move forward confidently with our EPR programme. Their structured approach provided the plans and guidance we needed to progress successfully.

Testimonials Miriam Jepson Icon

Miriam Jepson

Deputy Head of Digital Transformation

SCFH brought expertise, objectivity, and political acumen to a very challenging initiative. Their support helped NHS Wales make progress in an environment that previously seemed impossible to navigate. eemed impossible to navigate.

 

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Mike Emery

Chief Digital and Innovation Officer

Working with SCFH was a great experience. They offered clear, methodical advice and practical outputs that we use daily, and their professionalism and expertise were exceptional. I would definitely engage them again.

Testimonials Zharain Bawa Icon

Zharain Bawa

Product Director

Latest Insights

Explore our latest insights and resources on healthcare trends, best practices and industry news. Stay ahead of the curve with our expert analysis and thought leadership.

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Welcome to Coral Brett

We're delighted to welcome Coral Brett to the SCFH team as a Senior Consultant within our Technology Practice.Having already made a fantastic impact as an associate, Coral now joins the permanent team, bringing her passion for digital innovation, Microsoft technologies and AI to help NHS organisations deliver meaningful change.We sat down with Coral to find out more about her career journey, what inspired her to work in digital health, and what she's most looking forward to as she begins this exciting new chapter at SCFH.Hi Coral, Tell us a little about yourself and your career journey.I've always had a natural aptitude for technology and genuinely enjoy solving complex problems. I developed my expertise within Microsoft environments before moving into the healthcare space, initially in the private sector and later into consulting.Most recently, I've been embedded within a complex NHS infrastructure programme, working across technical delivery, programme board-level stakeholder management and commercial governance. Throughout my career, I've enjoyed partnering closely with clients to tackle challenging problems, and joining SCFH is an exciting opportunity to do that across an even broader range of organisations.What inspired you to pursue a career in digital health?Healthcare technology has always been part of my life. My dad has worked in the sector throughout his career, so I grew up seeing first-hand the difference that well-designed digital solutions can make for both patients and clinicians.That inspired me to build a career where I could combine my passion for technology with work that has a genuine purpose and delivers meaningful improvements to healthcare.What are you most looking forward to in your new role at SCFH?I'm looking forward to working alongside such a talented and experienced team while supporting a wide variety of NHS organisations on their digital transformation journeys. Every organisation is different, and I enjoy helping clients find practical solutions that create lasting value.What makes SCFH a great place to work?SCFH has a fantastic culture and a strong reputation for combining deep technical expertise with a genuinely collaborative approach. There's a real commitment to investing in people, sharing knowledge and delivering meaningful outcomes for clients, which makes it an exciting place to be.What's a project you're especially proud of, and why?I'm particularly proud of supporting the development of a digital infrastructure strategy for an NHS organisation. The programme brought together technical and operational teams to develop a solution that will support future clinical services, making it especially rewarding to see technology enabling long-term improvements in patient care.What emerging trend or innovation in digital health are you most excited about?I'm excited by the growing adoption of AI and intelligent automation to reduce administrative burden and give clinicians more time to focus on patient care. Used thoughtfully, these technologies have enormous potential to improve both efficiency and the experience of staff and patients alike.Where do you see AI making the biggest difference to healthcare over the next five years?I believe AI will have the greatest impact by supporting clinical and operational decision-making, automating routine administrative tasks and making information easier to access when it's needed. Implemented responsibly, it has the potential to improve productivity, enhance staff experience and ultimately deliver better outcomes for patients.What do you enjoy doing outside of work?Outside of work, I'm happiest spending time with my daughter, reading, going to the gym and focusing on my health and fitness. I also love learning new things, particularly history, science and linguistics. At the moment I'm learning Latin, which has been a challenging but rewarding experience.We're excited to have Coral on board and look forward to the expertise, enthusiasm and fresh perspective she'll continue to bring as we help our clients deliver better outcomes through technology and innovation. 

Welcome to Simone Collins

We’re thrilled to welcome Simone Collins to SCFH as Director. Simone brings a wealth of experience across healthcare consulting, digital transformation and NHS programme delivery, working alongside clients to deliver meaningful change while building trusted, collaborative relationships.We caught up with Simone to learn more about her career journey, what attracted her to SCFH, the opportunities she sees for digital health and healthcare transformation, and what motivates her both in and out of work.Hi Simone, Tell us about your career so far?I've been working in digital healthcare since the start of the century, which does make me feel slightly old saying it. My career began at IBM, but it was my involvement in the National Programme for IT (NPfIT) that really sparked my passion for healthcare.Since then, I've had the privilege of working with, for and alongside the NHS across provider organisations, national bodies, suppliers and consultancies. Experiencing healthcare from so many different perspectives has shaped how I approach every challenge and strengthened my belief that technology, when used well, can make a real difference to patients, staff and communities.What attracted you to SCFH at this stage of your career?For me, it starts with the people. SCFH has an incredible team with the expertise, ambition and energy to make a genuine difference to health and care.What really excites me is the opportunity to bring together estates, technology, people and digital solutions to help transform services. Very few organisations are positioned to do that as effectively as SCFH. Just as importantly, the company leads with integrity and strong values, which really resonated with me.Simply put, I wanted to be part of this fabulous team. I mean… who wouldn't?What kind of leader do you aspire to be?I want to be the kind of leader who helps people become the very best version of themselves. Someone who builds confidence, encourages growth and creates an environment where people feel supported to thrive.The best leaders aren't followed because of their job title; they're followed because they've earned people's trust. If I'm known for being honest, fair, approachable and human, I'll consider that a success.What do you think clients value most from a consulting partner today?Honesty, integrity and credibility are fundamental, but they only matter if you demonstrate them every day.Clients want trusted advisers who will tell them the truth, even when it's difficult. They value people who combine experience with pragmatism and empathy, and who understand the realities of delivering change in complex organisations.Equally important is communication. The strongest partnerships aren't built by talking to clients but by working withthem. That means listening carefully, understanding what really matters and bringing people with you throughout the journey. Ultimately, clients want a partner who is just as invested in achieving successful outcomes as they are.What's one challenge in healthcare you're most passionate about solving?My first answer was "egos", although I'm not sure even AI can solve that one.Seriously though, I'm passionate about creating a healthcare system that feels connected from the patient's perspective. People shouldn't need to understand the complexity of NHS organisations just to receive the right care.Technology should help make healthcare seamless by connecting the right information, the right professionals and the right services at the right time, creating a better experience for everyone involved.What trend in digital health deserves more attention?Looking beyond healthcare to health itself. I'm passionate about a more holistic approach that considers the whole person, not just their condition. That means understanding the environmental, physical, financial, social and genetic factors that influence health and using technology to support more personalised, preventative and outcome-focused care.What do you enjoy doing outside of work?Wild swimming is my happy place. There's something about cold water that completely resets my mind and brings a real sense of calm.I'm also a huge rugby fan and, thanks to my daughter, I've developed a slightly reluctant appreciation for musical theatre, although she'd probably tell you I'm in denial and secretly love it now.What's something people might be surprised to learn about you?I firmly believe peas are sinister.Also, despite my Irish roots, I can't stand mashed or boiled potatoes, which I'm reliably informed is bordering on treason.We're delighted to welcome Simone to SCFH. With her extensive experience, collaborative approach and passion for improving health and care, we're excited about the impact she'll make for our clients, partners and colleagues alike.

Women in Tech Shining Star Award

SCFH is delighted to announce that Taja Quigley has been nominated for the Women in Tech Shining Star Award. The category celebrates emerging leaders making a significant impact within their organisations and the wider technology sector.As a founding Partner, Taja has played a central role in growing SCFH from a start-up into an award-winning consultancy and recognised UK Best Workplace, delivering complex digital transformation programmes across the NHS and wider health and care sector.Providing senior leadership across client engagement, commercial governance, business development and programme mobilisation, Taja is known for her ability to bring clarity to complexity and align teams around successful outcomes. She has helped establish the governance, operating frameworks and client-focused culture that have enabled SCFH to expand while maintaining its reputation for quality, trust and delivery excellence.Beyond her commercial and operational contributions, Taja is widely recognised for her people-first approach. She champions transparent ways of working, creates opportunities for colleagues to develop and thrive, and helps foster an environment where talented professionals, particularly women working in technology, can build confidence, visibility and successful careers.The nomination highlights both Taja's personal contribution to the technology sector and SCFH's continued commitment to delivering impactful digital transformation across health and care.We congratulate Taja on this well-deserved recognition and wish her every success in the awards process.