SCFH wasn’t built to be big. It was built to be better, more personal, more attentive and more connected to the people doing the work.
Welcome to
SmartCo Future Health
Working. Together.
We take a truly holistic approach to digital. From readiness programmes and governance support through to full transformation, data strategy, technology enablement, and end-to-end workstream delivery, we provide seamless support at every stage of your journey.
Getting you ready
Strategic Advisory
We help leadership teams define clear and practical digital strategies that align technology investment with organisational priorities and evolving models of care.
Our advisory work includes digital strategy development, technology roadmaps, investment planning and independent strategic guidance to support confident decision-making.
Our service offerings include:
Strategy and Innovation: Helping clients shape direction, priorities and future‑focused change
Readiness and Assessment: Understanding current state, risks and capability to deliver
Financial and Commercial: Supporting robust business cases, investment decisions and commercial models
Getting it done
Project and Programme Delivery
We support organisations to successfully deliver complex digital and technology programmes.
We provide programme leadership, project delivery expertise and specialist support to ensure initiatives are implemented effectively, with strong governance, stakeholder engagement and measurable outcomes.
Our service offerings include:
Project and Programme Delivery: From staff augmentation to fully outsourced or milestone‑based delivery
Planning and Governance: Setting up strong structures, controls and decision‑making
Intervention and Remediation: Stepping in to stabilise, recover or reset challenged work
Getting the value
Digital Optimisation and Improvement
Digital transformation continues beyond implementation.
We help organisations maximise the value of existing digital investments by improving system performance, strengthening user adoption and enhancing digital services through continuous improvement and optimisation.
Our service offerings include:
Training and Adoption: Building capability and embedding change
Benefits Realisation: Ensuring outcomes are measured and delivered
Productivity: Improving ways of working, efficiency and value
Where We Bring Our Expertise
Our expertise spans the core components of modern digital healthcare environments, supporting organisations to build resilient, integrated and future-ready digital services.
Digitally Enabled Healthcare Estates
Supporting healthcare organisations to develop digitally enabled environments where infrastructure, facilities and technology are aligned to support modern clinical services and operational resilience.
Healthcare Applications
Advising on and supporting the implementation and optimisation of clinical and operational applications that underpin healthcare delivery.
Technology Services
Strengthening the technology foundations that support healthcare systems, including technology strategy, service design, governance, and operational improvement.
James Hawkins
Chief Digital and Information OfficerWill Monaghan
Group Chief Digital Information OfficerJohn Paul Birch
EPR ManagerMiriam Jepson
Deputy Head of Digital TransformationMike Emery
Chief Digital and Innovation OfficerZharain Bawa
Product DirectorLatest Insights
Explore our latest insights and resources on healthcare trends, best practices and industry news. Stay ahead of the curve with our expert analysis and thought leadership.
Blog
Build Trust. Navigate Change.
Change is happening everywhere.Technology is evolving rapidly. AI is changing how we work. Expectations are shifting. And across healthcare, organisations are being asked to transform services while responding to increasing pressures and complexity.Against that backdrop, the theme for this year’s National Inclusion Week “Build Trust. Navigate Change.” feels particularly relevant.Because navigating change successfully isn’t only about having the right strategy, technology or processes.It's about people.One of the things that makes National Inclusion Week important is that it involves everyone. We all bring different identities, backgrounds, experiences and circumstances to work, and these can shape how we experience our workplace, technology and change.Creating genuinely inclusive environments means recognising those different perspectives and making space for conversations that span communities and experiences, from gender, race and religion to disability, LGBTQ+ inclusion, caring responsibilities and social mobility.Inclusion then becomes more than a principle. It becomes part of how organisations build trust and make better decisions.Inclusion in healthcare transformationAt SCFH, we see this through the work we do with healthcare organisations undergoing complex digital and operational transformation.Whether introducing a new EPR, adopting AI and emerging technologies or redesigning existing services and ways of working, the technical solution is only one part of the picture.The people who use those systems every day bring different roles, experiences, perspectives and levels of confidence with technology. Listening to those voices can help identify challenges earlier, shape better solutions and create change that works in practice.When people understand why change is happening, feel able to contribute and can see that their experience has been considered, change becomes something they are part of rather than something that simply happens to them.Half of our team are women25% identify as neurodivergent25% work part-timeFlexible working is embedded across SCFH, helping us support different needs and circumstances.We also want our growth to create opportunities for our people.Over the last 12 months, 50% of our team have been promoted, developing their careers alongside the business.These numbers are only part of the picture. What matters is the culture behind them - one where people feel comfortable being themselves, sharing ideas, asking questions and offering a different point of view.As we grow, we know our approach to inclusion needs to keep evolving too. That means continuing to listen, learn and create an environment where everyone has the opportunity to contribute and thrive.National Inclusion Week gives us an opportunity to reflect on what inclusion means in practice, but it shouldn’t begin and end with one week.This year’s theme is a reminder that trust is built through how we listen, involve and support people, particularly when things are changing.That applies to our own team and to the healthcare organisations we work alongside.SCFH. A modern approach to health consulting.We combine strategic advisory with hands-on delivery, across data, digital and technology, helping health, life sciences and public sector organsisations improve outcomes, productivity and long-term value. Our diverse team brings together deep industry expertise, innovative thinking and a shared commitment to delivering outstanding results for our partners.
Hannah Granshaw
14 September 2026
News
Named as supplier on G-Cloud 15
SCFH has been named as a supplier on Government Commercial Agency’s G-Cloud 15 (RM1557.15) framework, Lot 3 – Cloud Support Services, marking another important milestone for our digital and technology practice.G-Cloud 15 provides public sector organisations with a quick and straightforward route to access cloud-based services and specialist support. Lot 3 – Cloud Support Services focuses on the professional services organisations need to adopt, implement and manage cloud technologies, supporting them as they modernise their digital environments and build the foundations for more connected, resilient and effective services.Government Commercial Agency (GCA) is the UK’s central commercial and procurement organisation, connecting public and private sectors to achieve the best outcomes for the UK and its citizens. GCA uses its commercial expertise to create a simpler procurement experience that redirects valuable resources into essential public services – creating value for the nation.Being named on G-Cloud 15 builds on SCFH’s presence across government procurement frameworks and provides another route for NHS and public sector organisations to access our expertise.Our teams already work across some of the most complex digital and technology programmes in healthcare, combining strategic thinking with hands-on delivery to help organisations move from ambition to implementation and ensure technology investment delivers meaningful, lasting impact.Notes to EditorGCA is an executive agency of the Cabinet Office, supporting the public sector to achieve maximum commercial value when procuring common goods and services. To find out more about GCA, visit www.gca.gov.ukFollow us on X: @gov_procurementFollow us on LinkedIn
Hannah Granshaw
21 August 2026
News
DNV Digital Health Summit 2026
We're delighted to announce that Taja Quigley, Partner at SCFH, will be speaking at the DNV Digital Health Summit 2026, joining senior leaders from across healthcare, digital health, investment and policymaking to explore one of the sector's biggest challenges: how we successfully implement and scale digital innovation.Healthcare is entering a period of extraordinary opportunity. Advances in digital technologies, data and artificial intelligence are reshaping what's possible for patients, clinicians and healthcare organisations. Yet while innovation continues to accelerate, the real measure of success is no longer the technology itself. It's the ability to implement solutions effectively, embed lasting change and deliver measurable improvements in care.This year's summit theme, "Implementing and scaling across digital health," reflects exactly that challenge. Bringing together healthcare providers, digital health companies, investors and policymakers, the event will focus on practical strategies for implementation, adoption and scaling, while exploring how organisations can move beyond successful pilots to achieve sustainable impact across healthcare systems and new markets.These are conversations that resonate strongly with SCFH's work.Every day, we partner with NHS organisations and healthcare providers to turn digital ambition into reality. From developing digital strategies and leading major transformation programmes to supporting implementation, adoption and benefits realisation, our focus is always on helping organisations deliver meaningful and lasting change, not simply introducing new technology.Hosted by DNV in collaboration with Stifel Investment Bank and EY-Parthenon, the summit offers a unique opportunity for leaders from across the healthcare ecosystem to share experiences, challenge conventional thinking and build the partnerships needed to accelerate digital transformation.Taja's participation reflects SCFH's continued commitment to helping healthcare organisations successfully deliver digital transformation, from strategy and implementation through to adoption, optimisation and long-term value realisation. We look forward to contributing to the discussion, sharing practical insights and learning from fellow leaders who are transforming the future of digital health.If you're attending the DNV Digital Health Summit, we'd love to connect.If you'd like to learn more about the event, or register your interest in attending, visit the DNV Digital Health Summit website here.
Hannah Granshaw
21 July 2026