Paul Gilliatt Appointed as Managing Director

Hannah Granshaw

2 June 2025

We’re delighted to announce that Paul Gilliatt has been appointed as Managing Director of SmartCo Future Health.

Paul brings a wealth of experience and leadership to the role, and his appointment marks an exciting and significant milestone in our journey as we continue to expand our team and evolve as a business.

This step forward reflects not only our strategic ambitions but also the incredible progress we’ve made to date. It’s a proud moment for us – being in a position to make this appointment, with the subsequent Director level hires, is a true testament to the hard work, talent and dedication of our entire team.

As we look ahead, Paul’s leadership will play a vital role in shaping the next chapter of SmartCo Future Health, strengthening our mission to drive innovation, build meaningful partnerships and deliver impactful solutions across the health and care sector.

“Maturing and expanding our leadership team is vital for SmartCo Future Health to manage and sustain our successful growth. The contribution Paul has made to the business over the last year has been outstanding. His insightful views on the digital healthcare market, experience in major programme delivery and the personal values he displays made him the obvious choice to become our managing director.”

Rhys Hefford, CEO

“I’m excited to lead SmartCo Future Health on our mission to shape the future of healthcare: building our fantastic team; strengthening our client and industry partnerships; developing our value propositions; and continuing to support our clients to deliver improved services for patients and staff. Thank you to all our team, clients and partners for your part in our journey. Digital transformation is critical to the future of health and care, and it’s a privilege to be working at the forefront of this transformation.”

Paul Gilliatt, Partner and Managing Director

About Paul

Paul works in partnership with healthcare organisations to deliver people- centred transformation that improves services for patients and staff. He has 25 years’ transformation experience, with 15 years leading national programmes and services in the NHS, including Frontline Digitisation. He is a graduate of the Major Projects Leadership Academy, a High-Risk Review Team Leader for the National Infrastructure and Service Transformation Authority and a Mental Health First Aider.

About SmartCo Future Health

SmartCo Future Health is an award-winning consultancy shaping the future of healthcare. We bring a best-in-class team and future-focused approach; empowering clients, programmes and partners. We are a people first business, prioritising employee well-being, flexible working and equal opportunities for all.

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