A warm welcome to Suzi Parish who joins the SmartCo Future Health team as our new Principal Consultant
We sat down with Suzi to hear about her career journey, her new role and her first impressions of SmartCo Future Health. Read on to learn more about her background, passions and the experience she brings to the team.
Hi Suzi. What’s your new role, and what will you be focusing on?
I’m joining the team as a Principal Consultant. I’ll be focusing on supporting Trusts through their digital transformations and ensuring they get the most out of their systems.
What has your career looked like leading up to SmartCo?
My background is clinical – I trained and worked as a nurse. About 15 years ago, I became involved with digital systems. I was genuinely concerned about how these systems would impact clinical staff, especially if they weren’t included in their design. That sparked my journey into digital health.
What attracted you to SmartCo’s mission and team?
It’s the collaborative expertise – bringing together a wealth of knowledge to help Trusts optimise their systems and navigate smooth transitions to new systems. That focus on practical, informed support really resonated with me.
What areas of healthcare innovation are you most passionate about?
That’s a tough one – ultimately, we’re all aiming to improve patient care. But I’ve always been passionate about how innovation impacts staff. With increasing pressures and rising documentation demands, I’m focused on making their lives easier. Communicating local, tangible benefits to frontline teams is what I care most about.
What advice would you give to someone just starting out in digital health?
It’s an amazing field that offers insight into how healthcare really works behind the scenes. You don’t need to be a technical expert – if you can communicate clearly, understand different perspectives, and explain things well, you’ll thrive.
How do you recharge outside of work?
I’m a huge sports fan – F1, Tour de France, Le Mans, TT. If I’m not watching something, I’ve usually got my head in a book or I’m at the theatre. I’m a big fan of musicals!
What’s a place on your travel bucket list and why?
Honestly, I’m a homebird at heart. I love holidays, but it’s less about the destination and more about being with my family and having fun together.





