Welcome to Adam Libbey

Director of Operations and Client Services

Hannah Granshaw

1 September 2025

We’re excited to welcome Adam Libbey to the SmartCo Future Health leadership team as our new Director of Operations and Client Services.

We recently sat down with Adam to hear about his career journey and what drew him to SmartCo. Read on to learn more about his story and the experience he brings to the team.

Hi Adam. What’s your new role, and what will you be focusing on?

I’ve joined SmartCo Future Health as the Director of Operations and Client Services, where I’ll be focusing on strengthening operations and supporting our customers to deliver meaningful impact in healthcare.

What has been your career leading up to SmartCo?

I began my career as an Army Officer, serving for six years. Since then, my roles have largely focused on people and operations across both small and large consultancies, with a period in sales as well. Most recently, I was Head of Operations for Technology at KPMG.

What inspires you most about this new chapter in your career?

It’s an exciting opportunity to join a fantastic business with great people, all working toward shaping and improving healthcare. That mission really inspires me.

What’s the most interesting project you’ve worked on?

I’ve had the privilege of working on many impactful projects, ranging from large IT transformations to new HR processes, as well as military missions. The common thread I’ve always enjoyed is the people element and the lasting impact. That said, raising my two young boys has been the most challenging and rewarding project of all.

What attracted you to SmartCo Future Health?

Many things, but above all, the people and the values stood out.

What’s one new thing you’d love to learn or try out soon?

Joining SmartCo Future Health, I’m eager to deepen my understanding of the healthcare landscape. On a personal level, since hanging up my rugby boots and accepting my status as an “armchair” sports fan, I’m looking for a new hobby to stay active. I’d also love to properly learn a new language.

What’s something you’ve enjoyed recently?

At work, I’ve found AI tools like Co-pilot to be a real time-saver, and LinkedIn Learning has been excellent for quick, bitesize learning. Outside of work, I’ve loved making the most of summer – sports, BBQs and time with friends outdoors. For TV, I’d recommend Clarkson’s Farm and Adolescence.

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