Strengthening EPR readiness with a Trust-wide digital device policy
East Sussex Healthcare NHS Trust
A consistent approach to digital devices, laying the foundation for successful EPR implementation and long-term transformation.
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Stakeholders engaged across clinical, operational and digital teams
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Trust-wide digital device strategy and policy framework delivered
Stronger Governance
Clear roles, responsibilities and decision-making
Future-ready
A scalable approach to support EPR delivery and ongoing innovation
Whole Trust Alignment
Engaging teams across all sites and specialities
The Challenge
Understanding ESHT's Needs
ESHT needed a consistent, Trust-wide approach to digital devices to support EPR readiness and wider transformation.
Variation in device usage, allocation, and governance, alongside limited alignment with clinical workflows and no clear overarching policy, created risks to user experience, efficiency, and programme delivery.
Our Approach
Iterative, Human-Centric Action
SCFH delivered a focused, iterative engagement that combined workshops, field insights, and policy development.
We co-created a clear device strategy and structured policy framework, refined through stakeholder input to ensure alignment, practicality, and confidence in adoption.
The Impact
Measurable Transformation
Clear, validated current state
A comprehensive understanding of device usage, allocation, and governance across the Trust.
Aligned and practical strategy
A Trust-wide digital device strategy and policy framework aligned to clinical, operational, and digital teams.
Stronger EPR foundation
A robust foundation for EPR readiness and future digital transformation.
Greater confidence and adoption
Stakeholder engagement and governance processes that drive consistent, sustainable adoption.
SCFH brought a clear, practical approach and worked closely with our teams to develop a device strategy we can implement with confidence.
Clare Lippiatt
Chief Nursing Information Officer, ESHT
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